At the hotel

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At the hotel

Checking in
Checking out
Requests/Questions
Complaints
Useful information

CHECKING IN

Do you speak English?
Eigo o hanashimasu ka?

Can I leave my luggage here?
Nimotsu o azukatte itadakemasen ka?

I'll be back in _________.
__________de modorimasu.
15 minutes-juu go fun
30 minutes-san juu pun
an hour-ichi ji kan
2 hours-ni ji kan
3 hours-san ji kan
this evening-yoru

Is there an English speaking employee?
Eigo o hanaseru hito irashaimasu ka?

My name is ___________. I'd like to check in.
Watashi wa ______desu. Chekku in onegaishimasu.

I'm ___________. I have a reservation.
Yoyaku shite oita _________.

I'd like a room.
Heya o onegaishimasu.

How much is it for a day?
Ichi nichi de oikura desu ka?
2 days -futsuka
3 days-mikka
4 days-yokka
5 days-itsuka
a week-isshuukan
2 weeks-nishuukan.

I'd like a/an ______ room please.
________de onegaishimasu.
Japanese style-wa shitsu
Western style-yoo shitsu
single-shinguru
twin-tsuin
double-daburu
suite-suiito
mountain view-yama gawa
ocean view-umi gawa

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CHECKING OUT

I'd like to check out.
Chekku auto onegaishimasu.

I'd like to pay by cash/credit card.
Genkin/kurejitto kaado de haraimasu.

What is this charge for?
Kono ryokin wa nan desu ka?

I didn't make any phone calls.
Denwa o tsukate imasen.

I didn't watch any movies.
Eiga o mite imasen.

Please call me a taxi.
Takushii o yonde kudasai.

Thank you for taking care of me during my stay.
Osewa ni narimashita.

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REQUESTS/QUESTIONS

I'd like someone to take care of my luggage.
Nimotsu o onegaishimasu.

I would like a/an _______.
_______ o onegaishimasu.
iron-airon
towel-taoru
pillow-makura
blanket-mofu
baby crib-akachan you no beddo
bar of soap-sekken
English language phone book-Eigo no denwa cho
room service-ruumu saabisu
key-kagi
shoe shine-kutsumigagi

I'd like a morning wake up call at 5/6/7/8/9/10.
Go ji/roku ji/shichi ji/hatchi ji/ku ji/juu ji ni moonin gu kooru o onegaishimasu.

I'd like to make an international telephone call/to exchange foreign currency.
Kokusai denwa o kaketai/ryoogae o onegaishimasu.

What is the exchange rate?
Ryoogae no reeto wa ikura desu ka?

I lost my key. Can you please give me another.
Kagi o nakushitan desu ga. atarashii no o itadakemasu ka.

Where can I mail something?
Doko de yubin ga dasemasu ka?

Where can I buy postage stamps?
Kitte wa doko de kaemasu ka?

What's the phone number here?
Kono hoteru no denwa bango wa nan ban desu ka?

Please tell me the address at this hotel?
Kono hoteru no jusho o oshiete kudasai.

Do I have any messages?
Meseji ga arimasen ka?

Where is a/the ________?
______wa doko desu ka?
airport shuttle bus-eapoto shataru
bar-baa
barber shop-tokoya
beauty shop-biyooin
bus boarding place-basu noriba
bus station-basu eki
bus stop-basu stoppu
coin laundry-koin ran dorii
drug store-kusuriya
front desk-furonto
gift shop-omiyageya
house phone-okunai denwa
laundry-ran dorii
mailbox-posuto
parking garage-chusha jo
public phone-koshu denwa
restaurant - resutoran
sauna-sauna
swimming pool-puuru
subway-chikatetsu
telephone-denwa
taxi stand-takushii stando
train station-eki

What day is it?
Nan yoobi desu ka?

Where can I get a map?
Doko de chizu o moraimasu ka?

What time is breakfast?
Asagohan jikan wa nan desu ka?

Do you have a gym?
Jimu ga arimasen ka?

Where can I buy an English newspaper?
Eiji shinbun wa doko de kaemasu ka?

Are there safes in the rooms?
Hoteru ni kicho hin you no kinko ga arimasen ka?

How much is the taxi fare to the airport/central area?
Kuukou/chuo made no takushi dai wa ikura desu ka?

Here is your tip. (It's not custom to tip in Japan, but just in case)
Chippu o doozo.

Thank you.
Domo arigatou.

I don't understand.
Wakarimasen.

What floor is it?
Nan gai desu ka?
1st floor-ikkai
2nd floor-nikai
3rd floor-sankai
4th floor-yonkai
5th floor-gokai
6th floor-rokkai
7th floor-nanakai
8th floor-hakkai
9th floor-kyuukai
10th floor-jukkai

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COMPLAINTS

My ________ isn't working.
__________ga kowarete imasu.

air conditioner-air con
heater-hiitaa
toilet-toire
shower-shawaa
alarm clock-mezamashi dokei
light-denki
room safe-kinko
door lock-kagi
phone-denwa
television-terebi
radio-rajio

I don't have hot water.
Oyu ga demasen.

I can't sleep because of the noise.
Urusakute nemuremasen.

There are insects in my room.
Heya ni mushi ga imasu.

My sheets are dirty.
Shiitsu ga yogorete imasu.

It smells in my room.
Watashi no heya ni nioi ga shimasu.

The door is locked.
Doa no joo ga kakatte imasu.

My room wasn't cleaned today.
Kyoo watashi no heya wa sooji sarete imasen.

It's a little expensive/hot/cold/noisy.
Chotto takai/atsui/samui/urusai desu.

My futon/bed sheets are dirty.
futon/bedo shitsu ga kitanai

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Some useful information:

From the states dial 011 81 city code + phone number
The international country code for Japan is 81.
Some common city codes include:
Hiroshima 82
Kobe 78
Kyoto 75
Nagoya 52
Osaka 6
Tokyo 3
Sapporo 11

Postage to the U.S. is 110 yen.

You can't buy envelopes or packaging supplies at the post office. If you need envelopes, you should be able to find one at your nearest convenience store.

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At the hotel